Without the judgment and embarrassment, you’re more likely to ease into the conversation and keep practicing. For example, users win gems or badges after using the app for several consecutive days or after meeting a language goal. These features make the app fun to use, and when we’re having fun, we’re more motivated to keep learning. Depending on the chatbot’s intended use, you can break it by asking odd questions that have very little to do with whatever product or service the brand offers. Unless their underlying technology is especially sophisticated, bots......